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Empire Life Offers Mental Health Navigator through Best Doctors

Mental Health is on the top of most people’s mind through this pandemic.  With Mental Health being one of the most claimed areas for prescriptions and time missed from work, Insurance Companies are putting benefits in place to assist employees through this time.

Empire Life is no different, they have teamed up with Best Doctors to offer their Employers and Employees the Mental Health Navigator.  This benefit started May 1, 2020.

Provided by Best Doctors, Mental Health Navigator is a confidential and personalized service that delivers expert assessment, treatment recommendations, and an action plan. A key strength is continuous guidance and support from a Navigator (a registered nurse or social worker specializing in mental health) throughout the plan member’s journey. Drawing on an integrated care team of clinicians, psychologists, psychiatrists and expert physicians, it enables members to receive care on their terms regardless of location.

“We’re excited to bring this outstanding service to our customers,” says Vanessa Lycos, Vice President, Group Product and Marketing. “According to the Mental Health Commission of Canada, one in five Canadians will experience a mental health problem this year. And now with COVID-19, life is a lot more challenging for many Canadians—especially those employed by small and medium-sized enterprises. Mental Health Navigator helps our customers and their families access guidance and resources they may need to feel more like themselves again.”

The economic burden of mental illness in Canada is estimated at $51 billion per year as reported by the Center for Addiction & Mental Health (CAMH). The right diagnosis and subsequently the right treatment plan are critical for getting individuals well and for lowering the overall cost to the healthcare system.

“With more than 20 years of experience in Canada, Teladoc Health is at the forefront of supporting employers with resources to positively impact plan members lives,” says Karen Grant, Vice President, Global Product Development, Teladoc Health. “Mental Health Navigator is one such resource, designed to aid mental health in the workplace through a safe and private process. As increased awareness and acceptance of the need for mental health grows within and outside the workplace, support services like Mental Health Navigator are more important than ever before to employers and their members.”

Empire Life is focused on delivering products and services that make it simple, fast and easy for small and medium-sized businesses to help their employees pursue their physical, financial and mental health goals.

Best Doctors is a part of Teladoc Health, Inc., a mission-driven organization successfully transforming how people access and experience healthcare, with a focus on high quality, lower costs, and improved outcomes around the world. Ranked #1 among direct-to-consumer telehealth providers in the J.D. Power 2019 U.S. 2 Telehealth Satisfaction Study, the integrated services from Teladoc Health include telehealth, expert medical services, AI and analytics, and licensable platform services. With more than 2,400 employees, the organization delivers care in 175 countries and in more than 40 languages, partnering with employers, hospitals and health systems, and insurers to transform care delivery. For more information, please visit or follow @TeladocHealth on Twitter.

This could be a great time to ensure that employees are made aware of this service which is free for you and your employees to access.

If you would like to find out more about this service and others that are here to support your employees, please contact Glendinning Insurance Services at (250) 215-2355.

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